Oral Presentation (max 20 mins) National Suicide Prevention Conference 2025

Enhancing suicide prevention through digital tools: AI, chatbots, and continuous support platforms (#46)

Sally-Anne McCormack 1 , Kiera Macdonald 1
  1. ANTSA Pty Ltd, Blackburn South, VIC, Australia

This presentation focuses on the critical role of digital platforms in suicide prevention. It explores how innovations such as real-time mood tracking, personalised interventions, and AI-driven therapy chatbots provide continuous support, enhancing client-practitioner engagement and identifying risk factors early.

The session will discuss the benefits of these technologies, including improved crisis intervention, increased client engagement, and cost efficiency. It will also address challenges such as data privacy, cybersecurity, and ethical considerations, emphasising the importance of maintaining human oversight and empathy in AI-assisted suicide prevention.

Using ANTSA as a case study, the presentation will demonstrate how AI can be safely and effectively integrated into suicide prevention strategies. Practitioner feedback will illustrate its role in monitoring risk and supporting clients in critical moments.

Finally, the session will look ahead to the future of digital mental health in suicide prevention, advocating for innovation, ethical oversight, and collaboration among mental health professionals, technologists, and policymakers to improve access to lifesaving support.