Since 2022, the PHN Safe Space model has been offering a peer-led alternative to hospital and emergency department visits for individuals experiencing emotional distress and suicidal crises. These Safe Spaces provide a warm and welcoming environment where people can receive support from peer workers, access necessary services, and seek community connections.
To address the increasing acuity and crisis levels in the community, a Network Coordinator has been employed to establish a network of informal Safe Places — our “Compassionate Village”. This network complements the four existing Safe Spaces and creates a safety net for the community.
The aim of the Compassionate Village initiative is to foster a sense of connection among community members and build capability of the informal spaces where they currently seek support (e.g., community centres, libraries, pharmacies, banks, retail stores etc.). This approach enables community partners and non-traditional providers to support individuals in distress by meeting them where they are, both figuratively and literally.
The connection points or community organisations in our Compassionate Village network are offered support and training in both group and one-on-one settings, depending on the needs of the organisation. This enhances the community’s competency and resilience in recognising and responding to distressed individuals, creating what we call a Compassionate Village.
The key objectives are to:
“Knowing there are places I can go within my community when I am feeling distressed where I will be welcomed, accepted, and supported. Where there is an understanding of emotional distress as being distinct from mental illness, and people know how to respond to this distress in a non-judgmental and compassionate manner. Where people feel connected to and with each other and are striving for a community that supports people in distress but is also committed to reducing the psychosocial hazards that cause distress.” [Compassionate Village participant]
This abstract highlights the importance of community-based support systems in addressing emotional distress and suicidal crises, emphasising the role of connection and compassion in fostering a resilient and supportive community.